Privacy Policy

1. Information We Collect

• Account data: name, email, phone, date of birth.
• Health and wellness data: birth profiles, session notes (with your consent).
• Usage data: device, browser, IP, interactions, cookies.
• Payment data: processed by Razorpay; we do not store card numbers.

2. How We Use Data

• Provide and improve services, personalization, and support.
• Process payments, send notifications, and prevent fraud.
• Comply with legal obligations and enforce our Terms.

3. Legal Basis (GDPR / Indian DPDP)

We process data based on contract performance, legal obligation, legitimate interest, and your consent. You may withdraw consent at any time via your account settings or by contacting us.

4. Data Sharing

We share data only with service providers (cloud hosting, payment, analytics) under strict confidentiality. We do not sell personal data to third parties.

5. Data Retention & Deletion

We retain data as long as necessary for the purposes above or as required by law. You can request deletion via your account or by emailing privacy@soulyatri.com. We honor deletion within 30 days unless legally prohibited.

6. Security

We use TLS encryption, hashed passwords, rate limiting, and access controls. No system is perfectly secure; please report vulnerabilities to security@soulyatri.com.

7. International Transfers

Data may be processed on servers in India and other jurisdictions. We ensure adequate safeguards (standard contractual clauses) for cross-border transfers.

8. Children

We do not knowingly collect data from children under 13 without verifiable parental consent. If you believe a child has provided data, contact us to delete it.

9. Your Rights

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Data portability in a machine-readable format.
• Lodge a complaint with your local data protection authority.